Shipping Policy

Thank you for shopping with Ideal Solutions. Please review the information below regarding order processing and delivery.

Order Processing Time

All orders are processed and dispatched within 1–2 business days of purchase. Orders are not processed on weekends or public holidays.

Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package's journey.

Shipping Time

After dispatch, delivery typically takes 7–12 business days, depending on your location and local customs processing.

Estimated total delivery time (processing + shipping): 8–14 business days.

Where We Ship

We currently ship to the following countries:

United States, Canada, United Kingdom, Australia, New Zealand, Ireland, Germany, France, Italy, Spain, Portugal, Netherlands, Belgium, Switzerland, Sweden, Norway, Denmark, Finland, Poland, Czechia, Hong Kong, Japan, South Korea, Singapore, and Malaysia.

If your country is not listed above, we are unable to ship to your address at this time.

Shipping Costs

We currently offer free shipping on all orders.

Order Tracking

Once your order ships, a tracking number will be emailed to you. Please allow 24–48 hours for tracking information to update after dispatch.

Delays

While we work to ensure timely delivery, occasional delays can occur due to customs processing, weather, or carrier disruptions beyond our control. We appreciate your patience in these situations.

Customs, Duties, and Taxes

International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

Questions

If you have any questions about your order or this policy, please contact us at [support@idealsolutions.com].